We’re here to help make this as easy as possible.
While we’ve designed the AlphaID™ At Home Genetic Health Risk Service to be easy and convenient to use, you may have questions. If you want to know more, like what it includes, whom it’s for, and how it works, our FAQs page and Resources page are great places to start. You can also reach out to our Customer Support Team.
Have questions? Call us.
If you reach our Customer Support Team after hours, just leave a voicemail and your call will be returned within 1 business day. No extra steps are needed!
Monday–Friday, 8 AM – 8 PM ET
Saturday, 9 AM – 3 PM ET
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